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Everything you need to know about our online compliance courses — getting started, certificates, accreditation and training a team. Can’t find your answer? The team is a message away.
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General
What is iQ Training?
IQ Training is a UK online compliance training provider based in Carmarthen, Wales. We offer CPD-accredited food hygiene, fire safety, health & safety and AI courses that you complete online and certify instantly.
Who are your courses suitable for?
Anyone who needs a recognised certificate: food handlers, chefs, delivery drivers, care staff, supervisors and managers, and small or medium businesses training a team. No prior experience is needed.
Courses & Accreditation
Are your courses accredited?
Yes. Every course is CPD accredited under the IQ6 CPD framework and recognised by employers and inspectors across the UK.
Do the courses meet Environmental Health requirements?
Yes. Our food hygiene and allergen awareness courses are written to Food Standards Agency guidance and meet what Environmental Health Officers expect to see during inspections and audits.
Are your courses suitable for staff training?
Yes. Buy one place or many — Teams Training lets managers assign courses by email and track completion from one dashboard.
Completion & Certificates
How long do the courses take to complete?
You set the pace — progress saves automatically, so you can stop and resume whenever you like.
Do I receive a certificate?
Yes. Pass the end-of-course assessment and your named digital certificate is ready to download immediately. A printed copy can be ordered for UK delivery.
How long is my certificate valid for?
There’s no legal expiry date on a food hygiene certificate, but the Food Standards Agency and most Environmental Health Officers recommend refreshing training every three years — sooner if your role, the law or your procedures change. Some employers set a shorter cycle.
Can I re-download my certificate later?
Yes. Certificates stay in your learner account for as long as you need them.
Online Learning & Access
Is the training fully online?
Yes. There’s no classroom and nothing to install — log in from anywhere in the UK and complete your compliance course online.
Can I complete the course on my phone or tablet?
Yes. Every course works on mobile, tablet and desktop.
Do I need to complete the course in one go?
No. Progress saves automatically; stop and resume whenever you like.
How long do I have access to the course?
Access lasts for the period stated at checkout, and your certificate stays in your account afterwards.
Business & Bulk Training
Do you offer training for businesses with multiple staff?
Yes. Teams Training gives you an organisation dashboard, team leaders per site and every certificate in one place — see our Teams Training page.
Can I purchase courses in bulk?
Yes. Volume discounts apply automatically from 5 places (10% off) up to 30% off at 15+. Larger workforces can ask for a custom plan.
Can managers track staff progress?
Yes. Business accounts show progress, completion and certificate records per learner and per team, with CSV export for inspections.
Do you offer customised or sector-specific training?
Sector-specific versions are in development. Tell us what you need and we’ll let you know what’s coming.
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Pick the route that suits you — individual learner or business.
Find us
iQ Training
120 Priory Street, Carmarthen
SA31 1NB
