Terms & Conditions

IQTraining – Terms & Conditions


Please read these Terms and Conditions carefully. By accessing and using our services, you agree to be bound by them. If you have any questions, contact us via email at info@iqtraining.co.uk.

Application

 

  1. These Terms and Conditions apply to the purchase of services and courses (the "Goods") offered by IQTraining ("us," "we," or "the Supplier").
  2. By ordering from IQTraining trading company of Tastebud Tech Ltd, a company registered in England and Wales under company number 15232837, with a registered office at 120 Priory Street, Carmarthen, SA31 1NB, you agree to these Terms and Conditions.
  3. You may only purchase from us if you are at least 16 years old and eligible to enter into a legally binding contract.

Definitions

 

  1. Consumer: An individual or organisation using our courses for personal, social, family, or business purposes.
  2. Contract: The legally binding agreement between you (the "Customer") and IQTraining.
  3. Delivery Location: The platform where the courses are provided (e.g., our website or app).
  4. Durable Medium: A means (e.g., email or written document) to store and retrieve information without changes.
  5. Goods: The courses, materials, and services provided by IQTraining as described on our website.
  6. Order: The customer's request for courses made via the website or app.
  7. Privacy Policy: Our policy on handling your personal data, available at iqtraining.co.uk/privacy-policy.
  8. Website: The IQTraining online platform at iqtraining.co.uk.

Services and Goods

 

  1. Descriptions of courses and services are provided for guidance and may vary slightly.
  2. Course availability is subject to change.
  3. We may update course content to comply with regulations or improve quality.

Account and Privacy

 

  1. Customers must create an account with a username and password and are responsible for maintaining their confidentiality.
  2. We handle personal information in accordance with our Privacy Policy.
  3. You agree to electronic communication for notifications, updates, and service delivery.

Order Process

 

  1. Placing an order constitutes an offer to purchase. We reserve the right to accept or reject any order.
  2. The order process includes verification and confirmation before completing the purchase.
  3. A contract is formed when you receive an email confirmation, which you should check for accuracy.

Pricing and Payment

 

  1. Course prices are displayed on our website and include VAT unless otherwise stated.
  2. Payments must be made at the time of ordering via secure methods, such as credit or debit cards.

Ownership and Use

 

  1. You do not own the course content but are granted access for personal use upon payment.
  2. Access may be revoked if payment is incomplete or fraudulent activity is detected.

Cancellation and Refunds

 

  1. You have the right to cancel an order within 14 days of purchase unless the course has been accessed or registered.
  2. Cancellations must be communicated via email, phone, or written notice.
  3. Refunds will be processed within 14 days via the original payment method.

Responsibilities and Compliance

 

  1. Courses must be used for lawful purposes and in accordance with our policies.
  2. We provide after-sales support via email and telephone for any issues with the services.

Liability

 

  1. IQTraining is not liable for indirect losses, including loss of income, reputation, or opportunities, arising from course use.
  2. Liability for personal injury or death caused by negligence is not excluded.

Privacy and Data Protection

 

  1. Your data will be processed in line with UK GDPR regulations and our Privacy Policy.
  2. We implement measures to ensure the security of your personal information.

Disputes and Governing Law

 

  1. Contracts are governed by the laws of England and Wales.
  2. Disputes are subject to the exclusive jurisdiction of courts in England and Wales, except for residents of Scotland or Northern Ireland, who may use their local courts.

For more information or assistance, contact us at:
Email: info@iqtraining.co.uk
Website: iqtraining.co.uk